Wizdom Service Level Agreements

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We offer Service Level Agreement with alert.

Basis Service

Support within office hours: 9a-5p CEST M-F.

Response time within 8 hours.

Plus Service

Support within office hours: 9a-5p CEST.

Response time within 4 hours.

24/7 Service

Suppport Day and Night.

Response time within 4 hours.