Wizdom Service Level Agreements
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We offer Service Level Agreement with alert.
Basis Service
Support within office hours: 9a-5p CEST M-F.
Response time within 8 hours.
Plus Service
Support within office hours: 9a-5p CEST.
Response time within 4 hours.
24/7 Service
Suppport Day and Night.
Response time within 4 hours.