Support

Support

Ensuring optimal performance of your digital workplace

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Microsoft Partner

Support when you need it most

As an acknowledged Microsoft Gold Certified Close ISV Partner, we are qualified to provide support for your solutions based on Microsoft technology. We provide cost-effective, customized support and thus ensure that your IT solutions perform optimally. All our support consultants speak English as well as Danish.

Wizdom Service Level Agreements

We offer a Service Level Agreement with alert.

Basic Service

Support within office hours: 9a-5p CEST M-F.
Response time within 8 hours.

Plus Service

Support within office hours: 9a-5p CEST.
Response time within 4 hours.

24/7 Service

Suppport Day and Night.
Response time within 4 hours.

Analytics

Maintenance

The team that develops and launches your solution remains responsible for maintaining and servicing it after it’s launched.

This means that we proactively ensure that your solution runs safely and consistently, generating value for your business. We also keep track of whether your business is developing new needs and provide you with suggestions to for example advance development of existing solutions and integrations.

Our teams include a wide range of experts. We can therefore provide you with in depth technical advice as well as a business oriented understanding of your applications and systems.

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Azure Service & Hosting

Let our team of Microsoft certified professionals take over the service and hosting of your IT.

We host your applications, systems and datacenter on a Microsoft Azure platform. We ensure continuous service and make sure that you always have the newest updates from Microsoft.

Spend Your Time on Innovation and Growth While we Ensure:

Operational Reliablity. 
With a cloud service built to handle any amount of traffic and data.

Optimal Performance. 
We make sure that your solution is updated and running on the newest technology.

A Scalable and Flexible Solution. 
You only pay for what you use. If your data usage decreases, so does your bill.

Quick Access to Support. 
If you want to talk to us about your solution, we´re only a phone call away!

Already a customer?

Already a customer?

CONTACT SUPPORT

Please contact our support team by calling us at +45 70 26 57 33, by emailing us at support@wizdom-intranet.com, or by filling out the form below.